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Hoteloni
Documentation

Bookings

The Bookings page allows you to manage all your hotel bookings and reservations. You can create, edit or delete bookings, you can also view your bookings and room calendars.

This page access is restricted to users or hotel staff employees with access levels 1, 2 or 3. Read more about access levels in Basic Settings.


At the top of the page there's row of 3 different bookings buttons. Each button or display controls the bookings table at the end of the page:

  • The blue All Bookings button or display. Displays the total number of bookings. Pressing it sorts the bookings table below to display all booking statuses
  • The orange Pending Payment Bookings button or display. Displays the total number of pending bookings. Pressing it sorts the bookings table below to display only pending booking statuses
  • The green Paid Bookings button or display. Displays the total number of confirmed bookings. Pressing it sorts the bookings table below to display only complete booking statuses

Search All Bookings allows a custom date search of all bookings.

The Bookings table allows to quickly and in real-time filter the bookings, order the list and, change the default number of table entries.

Each table row displays specific data for each booking or reservation:

  • Booking Number
  • Customer First Name
  • Customer Last Name
  • Check In Date
  • Check Out Date
  • Room Quantity and Room Name / Number
  • Number of Guests
    • Adults
    • Children
  • Base Amount
  • Discount Amount
  • VAT Amount
  • Total Amount
  • Payment Status
  • Export
    • PDF invoice format
    • CSV format
  • Options
    • Edit Booking
    • Delete Booking

Add Booking

The Add Booking button allows you to create a new booking or reservation. Fields marked with * are mandatory:

  • Select Checkin date
  • Select Checkout date
  • Select Room
  • Select Room Quantity
  • Insert Costumer details
    • Payment Status
      • Pending Payment
      • Confirmed Payment
    • Customer First Name
    • Customer Last Name
    • Number of Adults
    • Number of Children
    • Email
    • Mobile Phone
    • Address Line 1
    • Address Line 2
    • City
    • State
    • Postal Code
    • Country
    • Company Name, if applicable
    • Tax Number, if applicable
    • Discount Code or Coupon
      • Select a Discount code or coupon from previously created and active discounts. Read more about Discounts in Payment Settings
    • Send Email to Customer
      • Yes
      • No
    • Special Requirements for this customer, text box

Export Bookings

The Export Bookings button allows you to simplify your business administration by comprehensively export your bookings and reservations data in CSV format.

  • Export Start Date
  • Export End Date
  • Filtering Options
    • Email
    • Payment Status
      • All Statuses
      • Confirmed Payments
      • Pending Payments
    • Payment Gateways
      • All Gateways
      • List of all gateways according to the payment gateways your are using. Read more about Payment Gateways in Payment Settings
    • Country
      • All Countries
      • List of all individual countries already found in your bookings
    • Individuals & Companies
      • All Types
      • Individuals
      • Companies
    • Tax Number
      • With and Without Tax Number
      • With Tax Number
      • Without Tax Number

Bookings Calendar

The Bookings Calendar button displays all your bookings and reservations arranged in a calendar view. You can change the calendar display to:

  • Month view
  • Week view
  • Day view

Each booking or reservation can be clicked to View and Edit.

The calendar also displays your hotel Occupancy Percentage number per day. The hotel occupancy percentage is calculated in this manner:

(hotel total rooms multiplied by 100) divided by the (sum of booked rooms in that day).

The percentage number is displayed inside a colored box, according to the value the color changes from green (low occupancy), to orange and, red (high occupancy).

While in Bookings Calendar you can also Add a Booking or Export Bookings. Both processes are referred above.


Rooms Calendar

The Rooms Calendar button displays all your bookings and reservations arranged by your previously create Rooms in a calendar view. You can change the calendar display to:

  • Month view
  • Week view
  • Day view

While in Rooms Calendar you can also Add a Booking or Export Bookings. Both processes referred above.